Karama is a business process management system
Karama is not just a system for digitizing companies and government sectors; it organizes and manages processes, reduces routine, and provides reports on all activities. Take a look at this workspace. Want to know what happens after implementing Karama?
After Karama, your workspace will look like this!
Enterprises and government sectors have trusted Karama. Some of our clients have reduced their paper usage by up to 85%. The system allows you to design your processes, significantly reducing routine. Your operations will become faster and more efficient.
Karama is a favorite system for everyone
Karama is one of the products of Patris Company
Patris Company was established in 2008. We have several innovative products in the fields of BPMS and HRMS, with our renowned products being Karama and Leopard. Our company is a trusted partner for hundreds of companies and government sectors in the Kurdistan region and Iraq.
The security of Karama and your information
Karama is built on ISO 15408 standards. AES256 encryption is implemented. On this page, we answer all your questions about Karama and BPMS.
Entrepreneurs and managers have these questions
Business owners and managers, when they want to digitize companies and government institutions, often question how secure an electronic system is. They wonder how they can transfer all their information and documents to a system and stop using paper. Therefore, let’s understand why Karama is the most secure business process management system.
How can I stop using paper and make everything electronic?
Karama, one of the products of Patris Company, is a business process management system. Karama allows you to digitize all the operations of your company or government institution. Any activity within the business process is carried out within Karama.
How is Karama installed?
Karama operates as a web-based platform, meaning you access it through your browser. Karama can be installed on a server within your company or government institution. It can also be deployed on a cloud server.
How can a computer be secure? What should be done if that computer encounters a problem?
Karama can be backed up every hour, every day, every week, and every month, and the backup can be stored on another computer. If the main server encounters a problem, all information and documents are securely stored on the backup server.
What if both computers encounter a problem? What if an event like a fire occurs?
We can send backups to an external server. For example, we can continuously back up all information and documents to a cloud server with reputable companies like Amazon, Google Cloud, Digital Ocean, Akamai, Microsoft Azure, or any other company. Alternatively, we can use any external backup device located outside your organization. This ensures that your information and documents are never lost.
I don't think an electronic system can be secure. Employees or an external party might still be able to access the documents.
Karama implements AES256 encryption. This is the strongest encryption method used in a product. It has a 256-bit encryption key length. The security of this encryption method is at a level where even a powerful supercomputer would need many years to break the encryption key.
What does encryption mean?
Encryption means that no information can be accessed as it is stored in the database. Not even employees, IT administrators, or external parties can read any data. Moreover, if a cyber attack occurs, attackers cannot see or read any information.
What else has been done for security?
One of Karama's features is support for 2FA (Two-Factor Authentication). After enabling it, users need to enter a 2FA code in addition to their password to log in. This makes it extremely difficult to compromise user information. Additionally, SSL certificates are implemented, and HTTPS is enabled, ensuring that all data uploads and entries are secure. Furthermore, every user has their own electronic signature (E-Signature), preventing anyone from acting on behalf of someone else.
Using these electronic systems is difficult, and employees revert to the old ways.
After implementing Karama, we will work with you until the success of your project. We offer six months of free technical support. Additionally, we provide comprehensive training for all employees and monitor their progress until the process is successful.
Can I test the system before using it?
Yes, absolutely! Click the "Request Demo" button below and fill out your request to test Karama and see it up close.
I understand that Karama is a secure system. I want to know in more detail what the system does.
Keep reading the information on this page. Below, we explain in detail what Karama can do for you. Or contact us, and our consultants will provide you with complete information.
Managers and employees are satisfied with using Karama
Do you have these issues? You definitely need a BPMS in your organization
Tasks are not completed on time.
One of the problems organizations face is that tasks are forgotten. Without an appropriate management tool, many tasks within the daily operations of the organization are either lost or forgotten over time. Additionally, employees might wait for others to complete certain tasks. As a result, tasks are always delayed.
In such situations, you need a tool that can easily identify tasks, direct them to different individuals within the organization at any time and from any location, and provide reminders for each task separately.
You always need to be physically present in departments to monitor tasks.
If monitoring tasks and projects constantly requires you to visit different departments and oversee employees in person, this can be challenging. You can easily solve this issue with a BPMS. The system allows you to monitor tasks without needing to visit departments, keeping you informed of the progress remotely. For example, you can be outside the organization or in a meeting and still get notified of an important task that needs your attention. You can assign tasks to different individuals, request updates, and monitor progress online.
You don't have access to important and necessary information in a timely manner.
One of the common issues in many organizations is the lack of a quick and easy way to access information. Generally, information is stored on employees' computers or on paper. Other methods we've seen include external hard drives, flash drives, and Google Drive. This is an inefficient way to store essential and important information for your organization. Sometimes finding a piece of information or a file can take hours because it is unclear where and how it is stored or which employee has it. The Karama BPMS addresses these issues efficiently. The system organizes information, documents, meeting notes, and all files systematically. Finding them is very easy, requiring just a few clicks. Moreover, information is accessible based on permissions and the nature of the task.
If you are not in the office, you cannot access any information.
It might happen that you are outside your office, for example, out of town or country. Whether it's for work or vacation, you might need information about a specific contract or a file from one of your employees. However, since you don't have a system like BPMS, the information is stored on computers, hard drives, or paper, making it inaccessible. Even if it's after working hours, you can't ask employees to send you the information.
However, a BPMS makes all your information accessible anytime, anywhere in the world, 24x7x365.
If a responsible person is unavailable, you cannot access the information they hold.
It's a normal day or a holiday, and you're at your office wanting to complete some tasks. You need project information or a copy of a contract, but the employee who has that information or the contract copy is on leave or on a formal holiday. At that moment, you cannot access the needed information, and for any reason, you might not be able to contact the employee or ask them to be available because they might be traveling or on sick leave.
However, a BPMS has completely solved these issues. Managers can search throughout the entire organization and access documents and files that are not in their direct possession. Therefore, they can easily obtain any information they need without needing assistance from others.
You don't know if tasks are being completed on time.
Most of the time, when managers assign tasks, they request that the tasks be completed within a specific deadline. However, it often happens that employees face unexpected issues and cannot complete the tasks on time. When these delays occur, employees might not always be able to notify managers and supervisors to request assistance. As a result, delays are perceived as negligence, and managers may reprimand employees for not meeting deadlines.
However, a BPMS eliminates this uncertainty. It records issues and the reasons for delays and provides reports, making all tasks and processes transparent. The reasons for delays are clear, and employees do not face unwarranted blame.
Conflicts arise between managers and employees.
In our country, managers generally use phone calls to monitor many routine and non-urgent tasks, as well as important and urgent ones. In contrast, in developed countries, these tasks are managed through email and a management system. Phone calls are only used for very urgent and critical tasks.
The reason for this is that people are often in different places and under varying circumstances, making it difficult to effectively communicate by phone. If a task is not completed on time, it can lead to conflicts between managers and employees.
For these reasons, using a BPMS provides an environment for managers and employees to communicate more effectively. It offers a more suitable way to monitor and respond to tasks, preventing many conflicts. As a result, collaboration between managers and employees improves significantly.
Lack of evaluation criteria and their proper use.
One of the essential tools that organizations need is a system for evaluating the performance of employees and managers, as well as defining performance evaluation criteria through it.
One of the most important features and benefits of using a BPMS is reporting, generating performance indicators, and metrics such as response speed, workload, and more. Through this system, you can prepare customized reports that any organization needs, which can be used to define performance evaluation criteria.
Do you have many departments, divisions, or smaller units that need to be managed in an integrated way?
Some organizations are holdings with several companies under one umbrella, or a ministry with multiple departments. These divisions or departments are spread across different geographical locations. Some organizations have multiple offices or branches in different areas of a city, province, country, or even globally. Managing them efficiently is much more challenging than managing a centralized group.
In this situation, you need a tool that can seamlessly connect these entities, with centralized and integrated data, allowing you to easily monitor various tasks within your organizations. It enables electronic management and oversight of operations while providing unified reports to keep you informed about your organization's progress and performance.
The Karama BPMS has excellent capabilities in this area, allowing you to easily manage and monitor your organizations in a centralized and integrated manner.
Lack of progress in organizational processes due to the absence of individuals physically.
Daily processes in organizations often reach specific stages where many get stuck. Some parts of the process become bottlenecks when the process reaches that point, taking a long time to move to the next stage. These delays are often due to the physical absence of the responsible individual or a person with similar authority in the organization.
For example, the leave approval process might require the consent of the HR manager, but they might be in a meeting or out of the office. Or, to validate a performance evaluation process, a supervisor's review might be needed. These are common situations in organizations that often cause delays.
In such situations, it is crucial to have a tool that can mechanize processes and streamline them electronically within the organization. This allows for monitoring, approval, or rejection of tasks anytime and anywhere. The Karama BPMS, with its workflow feature, can be very helpful in this regard. It enables you to easily design, implement, and manage both routine and specialized processes within your organization.
Some additional points
A BPMS, besides gathering and storing information, is known as a tool for organizational collaboration and workflow. Among its uses, it saves time, reduces costs, and ultimately makes the organization more efficient. It also provides significant benefits for managers, experts, administration, and IT, including handling entries and exits, archiving, visitors, and citizens, and ultimately benefiting the environment.
Depending on the type of work and the needs of your organization, you can use different modules of the Karama BPMS.
No fee is required for consulting and seeing the capabilities of the Karama BPMS. Contact us to benefit from a special offer and a system demo. Submit your request in less than 5 seconds!
Our clients have gained these benefits from Karama
They have significantly reduced their costs. For example, they no longer spend a lot on purchasing paper and printers. Increased speed in completing tasks and reduced errors. Detailed management and monitoring of operations. Establishment of electronic archiving. Implementation of electronic document transmission, reducing manual delivery and mail, along with many other benefits...
If you don't have a BPMS system, here are 5 major risks threatening your organization!
Changing systems and work processes is always one of the critical decisions for managers, especially if this change requires investing resources. If you are reading this, it means that intelligent management is important to you, and you are considering strategic changes. You are right; change is challenging. In this section, we will help you understand the risks your organization faces by not using a BPMS. By knowing these 5 risks, you can make the best decision for the future of your work and your employees.
The organization suffers from a lack of transparency, instability, and disorganization, and everyone complains about the chaos.
By automating workflows, you can place people and activities in their proper positions. You might have experienced that sometimes, due to the workload or lack of proper communication between employees and different departments, things get lost!
Yes, indeed, they do get lost...
It's unclear when the task was assigned and to whom. Who is responsible for delays and incomplete tasks? No one knows how to fix this routine issue.
Automating workflows by removing bureaucracy, fully documenting records and communications, increases the likelihood of fast document processing and archiving, and allows for detailed monitoring of work processes. This shows exactly who has done what in relation to tasks, and highlights issues and problems.
In this way, with your dashboard and workspace within the system, tasks and responsibilities are not only in the minds of employees. Ultimately, these tools help clarify employees' tasks, organize organizational processes, and increase productivity.
Different departments interrupt each other’s work and overlap their projects.
Sometimes, due to the lack of an integrated communication system between departments and organizations, your tasks and projects overlap. In the end, you only hear: "That's not my job! It's not my fault! It's always someone else!" There is always a list of excuses for not taking steps to complete tasks.
By automating and digitizing your organization's workflows, you determine which tasks need to be completed, in what order, and by whom.
You have to spend extra money to have experts available who cannot be present at your organization.
This happens more often in large organizations. Empty desks that only get paid monthly! Without a doubt, even worse, they accomplish very little.
Those who delay your tasks often are outside the organization or have various excuses. Don't let people become a threat to your work. You can even enable remote working on a secure electronic platform for your employees to manage their tasks from outside the organization (without requiring them to be physically present).
When an employee leaves or changes departments, information gets lost, and the next person cannot be fully knowledgeable.
You shouldn't allow all your tasks, information, and processes to depend on one person. We have many examples of this, such as working through personal email accounts or computers, where people retain a part of your valuable work information, keep all data in their emails forever, or delete it from their computers after leaving. Have you experienced this? Or many organizational contacts, phone numbers, and process follow-ups are stored only during the working period of an employee.
In most cases, this happens because people have no other option. It's better to provide the right way for your employees to ensure that your organization's information and work are not lost and remain secure.
Every job position requires its specific understanding; every task and process requires experience. Transfer this experience to future individuals. A BPMS can consolidate your organization's information, data, documents, and records. This system allows you to work as a team on different documents such as Word, Excel, PowerPoint, etc. Your organization's document system, email management, organizational media, organizational encyclopedia, file transfer, and more are part of Patris Company's Karama system solution.
Employees forget their tasks and do not manage their time correctly.
By automating tasks, you can allocate time for employees to complete their tasks. Remember that you are responsible for managing your employees' time. Easily set "response times" for tasks and documents. With the "monitoring and notification" system at a designated time, the intended person will be reminded of their tasks.
This way, you can monitor your tasks without any shame, ensuring tasks are completed correctly and on time. This is called smart management, where the system plays a significant role in accomplishing tasks efficiently.
Now, do you think automating workflows is worth implementing?
What if I'm not satisfied with the product I purchased?
We have complete confidence in the quality and performance of our products and services. However, if you still have doubts about purchasing this product, all Patris Company systems come with a 100% money-back guarantee for three months without any deductions. We assure you that if you participate in our training sessions thoroughly and calmly with our teams, you will own an excellent and effective system for your company or organization.
Do you have any other questions, or would you like to experience Karama up close?
No fee is required for consulting and seeing the capabilities of the Karama BPMS. Contact us to benefit from a special offer and a system demo. Submit your request in less than 5 seconds!